FAQ

Rekeying changes the internal pins so old keys no longer work - it's faster and more affordable than full replacement. Replacing is better when hardware is worn, damaged, or you want to upgrade to a higher-security deadbolt. Stewart & Bergen Co. offers both services for residential and commercial properties.

A master key system uses a tiered hierarchy - individual keys open only specific locks, while a master key opens all of them. It's ideal for businesses, rental properties, or facilities where different staff need different access levels without managing dozens of separate keys.

Yes. Keys can be cut by code - a numeric or alphanumeric sequence tied to the original lock specifications. This is common for older vehicles, filing cabinets, and antique locks. With over 100,000 key blanks in stock, Stewart & Bergen Co. can cut keys by code for a wide range of applications.

No. Key fobs and transponder (chip) keys require specialized automotive dealer programming equipment and are not a service we offer. These computerized keys must be programmed through a dealership or automotive specialist. We do, however, cut and copy standard mechanical keys for cars, motorcycles, ATVs, boats, and RVs.

Rekeying is recommended after moving into a new home, following a break-in or attempted entry, after losing a key, or after a roommate or contractor relationship ends. It's one of the fastest and most cost-effective ways to restore full control over who has access to your property.

A panic bar (also called an exit device) allows a door to be pushed open from the inside without a key - critical for emergency egress. Most commercial buildings with public occupancy are required by fire and building codes to have them on designated exit doors. Stewart & Bergen Co. sells and installs panic bars and exit devices for businesses throughout the area.

Keyless entry eliminates physical keys entirely, using codes, cards, or credentials for access. Benefits include audit trails, easy access revocation, and no lockout risk from lost keys. The tradeoff is higher upfront cost and reliance on power or battery backup. It's increasingly popular for offices, storefronts, and multi-employee environments.

In most cases, yes. A locksmith uses extraction tools to remove the broken fragment without damaging the lock cylinder. If the key broke due to a worn or damaged lock, the cylinder may need rekeying or replacement afterward. Our experience shows that attempting DIY removal with tweezers or glue often pushes the fragment deeper, making extraction harder.

For most homes, deadbolts on exterior entry doors provide the highest security return. Interior deadbolts make sense for home offices, bedrooms, or areas where valuables are stored. A quality Grade 1 or Grade 2 deadbolt on exterior doors - properly installed with reinforced strike plates - is the foundation of residential door security.

Yes, though not all locksmiths stock the blanks for these. Stewart & Bergen Co. carries a wide variety of ATV, motorcycle, RV, and boat key blanks and provides in-store rekeying for these vehicles - a convenient alternative to dealer service, often at a fraction of the cost.

Pricing depends on the hardware grade (residential vs. commercial-duty), the number of doors, whether master keying is required, and the complexity of the existing door prep. Storefront locks, continuous hinges, and door closers each carry different labor requirements. Getting an on-site assessment ensures accurate pricing before any work begins.

Locks are graded by ANSI/BHMA standards - Grade 1 (commercial/high security), Grade 2 (heavy residential/light commercial), and Grade 3 (basic residential). Many older homes have Grade 3 hardware that offers minimal protection against forced entry. Stewart & Bergen Co. recommends a hardware evaluation if your locks are over 10-15 years old or show signs of wear, sticking, or looseness.